StubHub IE Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery4.5
- Return Policy4.4
- Customer Service4.3
- Good Value4.5
Recent Customer Reviews (14)
Billy Wilson
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Oscar Short
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Eve Mills
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Lola Walters
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George Kwok
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Sabria van Triest
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Madeleine Jones
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Berit Eggertsdóttir
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Klaudia Keller
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Martin Wirth
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StubHub IE Pricing
Penalties for Non-delivery
£25 (UK events) / €25 (European events)
StubHub IE Pros & Cons
Pros
1
Legitimacy and Safety: StubHub.ie is considered a legitimate and safe platform for consumers, with a high trust rating, valid SSL certificate, and secure payment methods that include money-back guarantees.
2
Customer Service: Many users report effective customer service that helps resolve issues such as ticket withdrawals by sellers. Support staff are often able to find replacement tickets or reassure customers.
3
FanProtect Guarantee: Offers a 100% buyer guarantee protecting buyers against fraud or invalid tickets, which adds confidence in purchasing.
4
Wide Selection & Premium Tickets: Provides access to a broad range of tickets including premium offerings not always available on other resale platforms.
5
User Experience: The website is generally easy to navigate, making the buying process straightforward for most users.
6
Access to a wide range of live event tickets globally, including major sports games and concerts that may be sold out elsewhere.
7
Ability to buy or sell tickets securely with confidence due to the FanProtect Guarantee.
8
Flexibility in payment methods including PayPal acceptance.
9
Detailed ticket information requirements ensure transparency about seat location or zones when listing tickets for sale, reducing confusion or misleading listings.
10
Mobile app availability on Apple and Android devices enhances user convenience by allowing ticket purchases on the go (noted as part of international store improvements).
CONS
1
Customer Service Variability: Some customers experience difficulty reaching support or face long wait times; responsiveness can be inconsistent depending on the issue or communication method (phone recommended over email).
2
Ticket Delivery Issues: Complaints exist about receiving tickets late—sometimes too close to event time—which can cause stress for buyers.
3
Fees and Pricing: StubHub charges relatively high fees on both buying and selling sides. Sellers may find it hard to recoup costs due to double fees paid by both parties. Ticket prices are often higher than venue prices because of these added fees.
4
Occasional Fake Tickets & Selling Problems: Despite protections, some fake tickets have slipped through the system; issues with selling tickets also occur occasionally leading to negative experiences for some users.
StubHub IE Features and Benefits
Features
Legitimacy and Safety
StubHub.ie is considered a legitimate and safe platform for consumers, with a high trust rating, valid SSL certificate, and secure payment methods that include money-back guarantees.
Customer Service
Many users report effective customer service that helps resolve issues such as ticket withdrawals by sellers. Support staff are often able to find replacement tickets or reassure customers.
FanProtect Guarantee
Offers a 100% buyer guarantee protecting buyers against fraud or invalid tickets, which adds confidence in purchasing.
Wide Selection & Premium Tickets
Provides access to a broad range of tickets including premium offerings not always available on other resale platforms.
User Experience
The website is generally easy to navigate, making the buying process straightforward for most users.
User-friendly website
Easy navigation and search functionality for events, allowing users to find tickets quickly.
Various currency options
Accommodates international buyers and sellers.
Venue maps and seating charts
Help buyers select specific seats or zones within a venue for better event experience.
Resale ticket availability
Including tickets for sold-out shows, sports, concerts, theater, and other live entertainment events.
Instant Download delivery option
Enables tickets to be delivered electronically immediately after purchase for convenience and speed.
Support via online chat and customer service channels
For assistance during the buying or selling process.
Access to wide range of live event tickets
Including major sports games and concerts that may be sold out elsewhere.
Flexibility in payment methods
Including PayPal acceptance.
Detailed ticket information requirements
Ensure transparency about seat location or zones when listing tickets for sale, reducing confusion or misleading listings.
Mobile app availability
On Apple and Android devices enhances user convenience by allowing ticket purchases on the go.
Free ticket listing
No charges for creating or publishing ticket listings.